Frequently Asked Questions (FAQs)


With less than 30 days to go to the MITS R2 go-live, we wanted to share with you the live FAQs link that will provide answers to questions that may arise post go-live. Please take a moment to read through the FAQs and bookmark it to your browser for future use. We will be updating the content regularly as we proceed closer to the go-live and beyond.

The FAQs are part of our larger effort to inform the OTR community and ensure we deliver the best service to our customers.

Quick Links FAQs

OTR Twitter Page @DC_OTR

*If you have feedback about the FAQs or have suggestions about topics you would like to learn more about, we want to hear from you! Please email Natalie Wilson ( or Kiescha Cherry (

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