MyTax.DC.gov: How to Request a Paperless Subscription

One of the many features of the Office of Tax and Revenue’s (OTR) tax portal, MyTax.DC.gov, is the ability for taxpayers to opt-in to receive their notices electronically and stop receiving notices via US paper mail. By opting to go paperless, taxpayers will have 24/7 access to all notices, letters and other communications stored electronically via MyTax.DC.gov. Taxpayers will receive an email notification alerting them when there is a new notice available to view.

The “How to Request a Paperless Subscription User Guide” provides step-by-step instructions on how to enable the “go paperless” feature in MyTax.DC.gov.

Click to view or download the “How to Request a Paperless Subscription User Guide

Stay tuned to this blog for more resources to help you navigate the features and benefits of MyTax.DC.gov.

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District Businesses Can Now File and Pay Sales and Use, Specialized Sales and Street Vendor/Mobile Food Services Taxes Online at MyTax.DC.gov

This new filing option is a result of the implementation of the third phase of OTR’s  new tax system.

The District of Columbia Office of Tax and Revenue (OTR) announced today that businesses can now file and pay their sales and use, specialized sales and street vendor/mobile food services taxes using the online portal, MyTax.DC.gov. Additionally, the portal must also be used by Qualified High Technology Companies requesting certification and for Special Event Promoters registration. This new filing option is a result of the successful implementation of the third phase of OTR’s changeover to a new integrated tax system. 

“The changeover to the Modernized Integrated Tax System (MITS) is an investment the District has made to improve services for all taxpayers,” said Keith J. Richardson, deputy chief financial officer for the Office of Tax and Revenue. “This multi-phase project enhances OTR’s efforts to increase transparency, reduce processing time, improve notices of account, and enhance fraud detection measures.”

Over the last two years, income, withholding, corporate and unincorporated franchise taxes were implemented into the new system.   Taxpayers can now complete many of the services that previously required travel to the OTR by using MyTax.DC.gov.  Taxpayers can file these taxes online, request refunds, set up standard payment plans, if delinquent, file required documentation electronically, and review information they have filed.

Over the next year, other taxes such as motor fuel, ballpark fees and other miscellaneous fees will be converted to the new system.

For additional information, visit MyTax.DC.gov, email OTR’s e-Services Unit at E-Services.otr@dc.gov or call (202) 759-1946.

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Starting Tomorrow You Can File and Pay Your Sales and Use Tax Returns at MyTax.DC.gov

We are one day away from launching sales and use, specialized sales, and street vendor/mobile food services taxes in MyTax.DC.gov. We want to recap what you should know in order to be ready to fulfill your tax obligations.

As a reminder, here are the top 5 things you should know about MyTax.DC.gov.

  1. Send and receive secure e-messages with attachments                                             Corresponding with OTR is easy. Send direct and secure messages, including attachments. No call wait times. No voicemails.
  2. Go Paperless Option                                                                                                                   Starting November 1, 2017 you can opt-in to receive correspondence from OTR electronically and stop receiving correspondence through US postal mail.
  3. Online Payment Agreement                                                                                              Individual and business taxpayers have the ability to apply for an online payment agreement to pay off tax debt owed to the District.                                                          
  4. Schedule Payments                                                                                                                       Never be late paying taxes. You can schedule their payments up to one year in advance.
  5. Quick Payment Options                                                                                                             If you are in a hurry and would like to pay your taxes without logging into MyTax.DC.gov, there are quick payment options available on the homepage.
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New Updates to the MyTax.DC.gov Frequently Asked Questions (FAQs)

With two days to go until the launch of the Sales and Use, Specialized Sales, and Street Vendor/Mobile Food Services taxes in MyTax.DC.gov, we want to share with you the updated MyTax.DC.gov Frequently Asked Questions (FAQs) link that will provide answers to questions that may arise after November 1.

We encourage you to take a moment to read through the FAQs and bookmark it to your browser for future use. The MyTax.DC.gov FAQs are part of our larger effort to inform the OTR community and ensure we deliver the best service to our customers.

Quick Links

MyTax.DC.gov FAQs

OTR Twitter Page – @DC_OTR

*If you have feedback about the FAQs or have suggestions about MyTax.DC.gov topics you would like to learn more about, we want to hear from you! Please email Natalie Wilson (natalie.wilson@dc.gov) or Kiescha Cherry (kiescha.cherry@dc.gov).

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In 3 Days Special Event Promoters Can Register Their Events Via MyTax.DC.gov

As the countdown nears to the cut over to a new tax system, OTR reminds Special Event Promoters of important changes. Beginning Wednesday November 1, special event promoters hosting an event with at least 50 vendors must provide OTR with a preliminary list of all participating vendors and exhibitors, their addresses, tax identification numbers, representatives, and telephone numbers at least 30 calendar days before the special event occurs. Additionally, promoters must also submit a final list of participants no later than 10 calendar days after the last day of the special event.

Special event promoters must provide all required documentation via the tax portal, MyTax.DC.gov. Because this new process is three days away, special event promoters should familiarize themselves with the special event registration process.

Click here to view or download the Special Event (Form FR-500B) Registration Guide/Tutorial for an advanced look on how to register for a special event via MyTax.DC.gov.

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In 4 Days QHTC Filers Can Request Certification via MyTax.DC.gov

Starting on Wednesday, November 1, QHTC filers will be required to complete an online application and attach all applicable documentation in support of the request for certification using OTR’s web portal, MyTax.DC.gov.

QHTC Exempt Purchase Certificates will be issued when the annual QHTC-CERT application is completed via MyTax.DC.gov. As a reminder, QHTC Exempt Purchase Certificates issued prior to the new online application process and without an expiration date will not be valid after January 31, 2018.

Because this new process is four days away, OTR would like QHTC taxpayers to become familiar requesting for certification electronically via MyTax.DC.gov prior to November 1.

 

Click here to view or download the QHTC Certification Request Guide/Tutorial for an advanced look on how to submit a QHTC certification request via MyTax.DC.gov.

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OTR’s e-Services Unit Available to Assist With MyTax.DC.gov

In November 2016, the Office of Tax and Revenue (OTR) launched the e-Services Unit. The unit, which is housed within the Customer Service Administration, is responsible for addressing and resolving inquiries received via OTR’s tax portal, MyTax.DC.gov. Additionally, customer service representatives in this unit assist taxpayers in creating and managing their online accounts, navigating the portal, and resolving any tax-related issues.

Taxpayers can contact a customer service representative Monday through Friday from 8:15 a.m. to 5:30 p.m. by utilizing the web message feature available in MyTax.DC.gov. They may also call (202) 759-1946 or send an email to e-services.otr@dc.gov.

Here are the top 5 things taxpayers need to know about MyTax.DC.gov.

OTR’s tax portal, MyTax.DC.gov offers many self-service options to taxpayers.

  1. Send and receive secure e-messages with attachments                                             Corresponding with OTR is easy. Send direct and secure messages, including attachments. No call wait times. No voicemails.
  2. Go Paperless Option                                                                                                                   Starting November 1, 2017 taxpayers can opt-in to receive correspondence from OTR electronically and stop receiving correspondence through US postal mail.
  3. Online Payment Agreement                                                                                                Individual and business taxpayers have the ability to apply for an online payment agreement to pay off tax debt owed to the District.                                                          
  4. Schedule Payments                                                                                                                       Never be late paying taxes. Taxpayers can schedule their payments up to one year in advance.
  5. Quick Payment Options                                                                                                             If taxpayers are in a hurry and would like to pay their taxes without logging into MyTax.DC.gov, there are quick payment options available on the homepage.

Stay tuned to the OTR blog for new updates and additional information.

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