The District of Columbia Office of Tax and Revenue (OTR) announced today that it is implementing a new Modernized Real Property Tax System (MRPTS), which will go-live December 2020.
The implementation of the state-of-the-art system with technology partner FAST Enterprises will support property tax assessments, ownership and address changes, tax billing, collections, tax relief administration, tax sales, appeals, and the land recordation of real property.
Chief Financial Officer Jeffrey DeWitt said, “We will be one of the only jurisdictions in the United States that has fully integrated our new income tax, sales tax, and business tax systems with a new property tax system in MRPTS. The new customer service and operational capabilities will be substantial with all of our tax systems in the most modern technology.”
MRPTS benefits include:
- Integration of all real property tax systems and functions
- User friendly and fewer clicks to process tax relief applications, such as the Homestead and Senior Deduction
- Online filing and management of first, second and third level appeals
- Automated scheduling, rescheduling and confirmation of appeal appointments
- Real time posting of all real property transactions
- Ability to update account information (i.e., mailing address, authorized users, etc.)
- Web feature which allows taxpayers to ask questions online and receive a quick response from customer service (two-way communication).
“This is an exciting time for the Office of Tax and Revenue,” said Deputy Chief Financial Officer for Tax and Revenue Keith J. Richardson. “MRPTS is an example of OTR’s continued focus on improving customer service, communication and technology as we move to a single, unified system.”
In October 2018, OTR successfully implemented a multi-phased changeover to a Modernized Integrated Tax System (MITS), in which more than 20 tax types and fees administered by OTR are housed. MRPTS will complete OTR’s consolidation of all tax types – individual income, business and real property taxes – into one system.