MyTax.DC.gov: How to File a Withholding Tax Return

Today, November 21, 2016, marks the due date for October 2016 withholding payments. Because withholding tax returns can no longer be filed through the Electronic Taxpayer Service Center (eTSC) please be sure to sign up for an account with MyTax.DC.gov to view, file, and pay your taxes.

Once you have signed up for an account and received confirmation, please click here to view or download the Withholding Tax Return User Guide, a step-by-step tutorial to filing your withholding tax return. 

Stay tuned to the blog for more resources to help you navigate the features and benefits of MyTax.DC.gov.

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MyTax.DC.gov: How to Make a Payment Without Logging In

One of the most exciting capabilities of OTR’s new web tax portal is being able to accept payments without having users log into the system. MyTax.DC.gov can accept your payments directly from the homepage. This is a huge benefit to taxpayers who need to make a payment quickly but aren’t yet ready to sign up for an account.

quick-payment-guide-graphicClick here to view or download the Quick Payment Guide for a step-by-step tutorial.

Stay tuned to the blog for more resources to help you navigate the features and benefits of MyTax.DC.gov.

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eTSC Users Must Sign Up to Use MyTax.DC.gov; Current Info in eTSC Will Not Transfer

etscOTR’s new tax portal, MyTax.DC.gov launched earlier this month for taxpayers in the District of Columbia to view, pay, and file certain tax returns.

As a reminder, for taxpayers with an Electronic Taxpayer Service Center (eTSC) login, you will be unable to transfer your login credentials to MyTax.DC.gov.

You must sign up for a MyTax.DC.gov username and password to use the full range of services.  To learn how to sign up for an account on MyTax.DC.gov, please refer to the step-by-step guide.

If you’re a payroll provider, accountant, or CPA you can only be granted access to your client’s account after completing a third party request that will be verified by the employer/individual/entity from whom you are requesting account access.

You will continue to use eTSC for the following tax services that will not be available within MyTax.DC.gov:

  • Personal Property Tax
  • Sales and Use Annual
  • Sales and Use
  • Sales and Use Monthly
  • Sales and Use Quarterly
  • Specialized Sales Tax
  • Street and Mobile Food Services Vendor Minimum Sales Tax
  • Motor Fuel
  • Ballpark Fee
  • Nursing Facility
  • Stevie Sellows ICF/IID
  • Medicaid Hospital Inpatient Fee
  • Medicaid Hospital Outpatient Supplemental Payment
  • Real Property Tax

Quick Links

MyTax.DC.gov FAQs

MyTax.DC.gov Tutorials

OTR Twitter Page – @DC_OTR

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MyTax.DC.gov: How to Sign up for an Account

It’s been one week since the launch of OTR’s new web tax portal and we’re pleased that taxpayers have begun to explore the numerous offerings and services of MyTax.DC.gov.

While visitors can take many tax actions directly from the homepage, signing up for a MyTax.DC.gov account unlocks the full range of services offered by the portal.

Click to view or download the MyTax.DC.gov Sign-up Guide for a step-by-step tutorial.

Stay tuned to the blog for more resources to help you navigate the features and benefits of MyTax.DC.gov.

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MyTax.DC.gov: A Homepage Overview

On Tuesday, November 1, the District of Columbia Office of Tax and Revenue debuted MyTax.DC.gov, a new web tax portal where taxpayers can view and pay their taxes online.

Because the portal offers many other services without logging into the system, we’d like to encourage all District taxpayers to familiarize themselves with the MyTax.DC.gov homepage. 

Stay tuned to the blog for more guides and tutorials to help you navigate the many features and benefits of MyTax.DC.gov.

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MyTax.DC.gov, OTR’s New Online Tax Portal, Is Live!

(Washington, DC) – The District of Columbia Office of Tax and Revenue (OTR) is excited to announce that beginning November 1, District taxpayers, both individual and business, can view real-time account information, file a variety of tax types, and design their own payment plans with its new tax portal, MyTax.DC.gov.

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MyTax.DC.gov will act as the new system of record for tax and revenue information for the District of Columbia,” said Jeff DeWitt, Chief Financial Officer. “This portal is part of a broader cultural, strategic, and technological investment that we are making to better serve all District taxpayers.”

The initial application includes individual, franchise, and withholding taxes as well as registration for businesses. Other taxes and fees will remain in the existing Electronic Taxpayer Service Center (eTSC) until they are converted to the new integrated tax system over the next two and a half years.

“The new portal will make paying and filing taxes in the District faster, simpler, and more efficient than ever,” said Glen Groff, OTR’s Interim Deputy Chief Financial Officer.

As an organization committed to providing the highest quality customer service in a fiscally sustainable, responsive, and respectful manner, OTR also introduced its new e-Services unit on November 1. Housed within the Customer Service Administration, representatives are responsible for addressing inquiries received via MyTax.DC.gov. Additionally, they will assist taxpayers in creating and managing their online accounts, navigating the site, and resolving any tax-related issues.

“Collectively, our representatives bring to this team over 115 years of e-service experience,” shares Eva Liggins, Director of OTR’s Customer Service Administration. “We’re confident this unit will make our services more accessible, allowing us to build better relationships with our customers and share information more easily.”

To learn more, visit MyTax.DC.gov/FAQ/faq.html.

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Most Common Questions about MyTax.DC.gov

most-common-qs-mytax-dc-gov-1

We are now just days away from the launch of MyTax.DC.gov, the Office of Tax and Revenue’s new online tax portal.

As we have mentioned, MyTax.DC.gov will make viewing and paying taxes in the District easier, simpler, and more efficient than ever. For some tax types, taxpayers will even be able to file online. The initial application will include individual, franchise, and withholding taxes as well as registration for businesses. Other taxes and fees will remain in eTSC until they are converted to the Modernized Integrated Tax System (MITS) in phases over the next two and a half years.

We wanted to share with you some of the most common questions about MyTax.DC.gov:

 When can I access the portal?

Taxpayers can access MyTax.DC.gov beginning November 1.

 Why should I sign up for MyTax.DC.gov?

While the portal will offer many services that will not require an account, some of the key features can only be accessed after signing into the system. The services that are accessible are viewing correspondence, making electronic payments, storing bank information, and gaining third party access to other MyTax.DC.gov taxpayer accounts (with their permission). These features allow taxpayers to have enhanced control over their tax accounts.

How do I sign up for MyTax.DC.gov?

You can sign up for MyTax.DC.gov by clicking the “Sign up to use MyTax.DC.gov” button on the homepage. The system will prompt you, step-by-step, to provide all the information needed to complete the sign-up process.

You will need the following:

  • Valid email address
  • Most recent notice/correspondence and/or return
  • Federal Employer Identification Number (FEIN) or Social Security Number (SSN)

I have an eTSC account, do I need to sign up to use MyTax.DC.gov?

For taxpayers with an eTSC login, you will be unable to transfer your login credentials to MyTax.DC.gov. Once the portal is live, you will need to sign up for a MyTax.DC.gov username and password to benefit from the full range of services.

 One of the web pages is not working, who should I contact?

Please contact the OTR’s Customer Service Administration at (202) 759-1946 or send an email to e-services.otr@dc.gov.

How do I make a payment?

  • Directly from the MyTax.DC.gov homepage: Click ”Quick Payment”
  • While  signed into your MyTax.DC.gov account: Click either ”Make a Payment” or ”Balance Due”
    • If you owe for multiple periods and wish to pay the balance in full, please select ”Account Payment” as the payment type. To make multiple payments by period, please select “Bill Payment.” Please note: “Bill Payment” will not allow you to pay your balance in full.

How do I request third party access for another account?

Sign into your MyTax.DC.gov account and under the ‘I Want To’ header, select the option to request third party access. After clicking the link, select the account type you would like to access, e.g. Withholding Wage Tax. Enter either the FEIN for a business or the SSN for an individual. Submit the request. The requested taxpayer account will receive a notification under “Alerts” in his/her MyTax.DC.gov account that states “Pending Account Access Request.” The taxpayer will see information from your web profile and he/she may choose to reject or grant access. When granting access, he/she will also be able to set the permission level.

To learn more, visit MyTax.DC.gov/FAQ/faq.html.

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